--- version2 2020-07-30 +++ version3 2021-04-30 @@ -1,7 +1,9 @@ -The CloudBank initiative, a collaboration of the University of California, San Diego, the University of Washington, and the University of California, Berkeley (collectively, “Institutions”) offers services and support to the computer science research and education community for access to public cloud resources, funded via the National Science Foundation’s (NSF) Cloud Access program. Whereas CloudBank provides access to these resources, the resources themselves are hosted and operated by public cloud +The CloudBank initiative, a collaboration of The Regents of the University of California("UC"), on behalf of its San Diego and Berkeley campuses, and the University of Washington(collectively, “Institutions”) offers services and support to the computer science research and education community for access to public cloud resources, funded via the National Science Foundation’s (NSF) Cloud Access program. Whereas CloudBank provides access to these resources, the resources themselves are hosted and operat This Policy addresses access to the CloudBank user portal and public cloud providers, with scope and distinctions noted below. User agreement with this Policy applies to all future CloudBank related portal use, allocations, and management. +This document refers to Principal Investigators (PI), which are those who are awarded allocations to CloudBank, and Users, which comprise any individual who has an account under such allocations. A PI is also a User. + Agreement to Policy Users agree to abide by this Policy. By using or accessing CloudBank, Users signify their agreement to be bound by this Policy. Failure to do so may lead to disciplinary actions described herein. CloudBank reserves the right to modify this Policy at any time and will publish notice of any modifications. By continuing to access or use CloudBank after notice of such modifications has been published, you signify your agreement to be bound by the modifications. @@ -52,15 +54,6 @@ If you are a PI, you further acknowledge and understand that CloudBank will use information about public cloud cost and usage records as part of its regular reporting to NSF. Some of this information may be public as part of CloudBank’s Broader Impacts work. -Third-Party Policies -CloudBank public cloud resources are physically located at public cloud providers and Users are subject to the policies of those providers. It is the responsibility of Users to understand and accept the terms and conditions of those providers. These include, but are not limited to, for example: - -Microsoft Azure: https://azure.microsoft.com/en-us/support/legal/subscription-agreement - -Google Cloud: https://cloud.google.com/terms/aup - -AWS: https://aws.amazon.com/aup - Disciplinary Actions Notwithstanding any action that might be taken by public cloud providers, disciplinary actions for infractions of the Acceptable Use Policy include, but are not limited to, the following: @@ -79,17 +72,14 @@ A user deactivation request by a PI will result in the user being denied access to use the PI's project's allocation. Project Expiration -Upon project completion, all accounts (PI and users) will be immediately denied access to the allocation. +Upon project completion, all accounts (PI and users) will be immediately denied access to the allocation. The project completion date shall be determined at the time of the award, and may be extended under criteria established by NSF and Cloudbank. Overrun of Allocation -In the event of an overrun of allocation, PI and users will be immediately denied access to the allocation. PI will receive notifications when they have 20%, 10%, and 5% of their allocation remaining and thus will have opportunities to take action to avoid cost overruns. In the event that they exhaust their allocations, they will have access to the CloudBank portal for the purpose of reviewing their usage. +In the event of an overrun of allocation, PI and users may be denied access to the allocation. PI and users of a project associated with the PI will receive notifications when they have 20%, 10%, and 5% of their allocation remaining and thus will have opportunities to take action to avoid cost overruns. In the event that they exhaust their allocations, they will have access to the CloudBank portal for the purpose of reviewing their usage. Violation of Policy -Any user account determined to be in violation of this policy will be subject to the Disciplinary Actions described above, and may immediately be denied access to CloudBank and associated cloud provider accounts without notification depending on the severity of the event. +Any user account determined to be in violation of this policy will be subject to the Disciplinary Actions described above, and may immediately be denied access to CloudBank and associated cloud provider accounts without notification depending on the severity of the event -Termination Rights -You agree that CloudBank, in its sole discretion, may request from the NSF that your use of or access to CloudBank be terminated for any reason or no reason and at any time; CloudBank shall not have any liability to you for such a request. - Enforcement and Violations Upon receiving notice or information that you have violated these Terms or any applicable law or policy, CloudBank may temporarily suspend your privileges pending further proceedings. @@ -100,12 +90,12 @@ If CloudBank believes it necessary to preserve the integrity of computing and communication resources or data, CloudBank may temporarily suspend any account, whether or not the account User is suspected of any violation. Use of Protected Software and Data -The terms of specific NSF-awarded projects may permit PIs and Users to install or use software or data on public cloud providers that falls under protected categories, including for example: International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Personally Identifiable Information (PII), and other protected data. The management of such data and software is en+In no cases will PIs or users store these protected categories of data on the CloudBank user Portal.  The terms of specific NSF-awarded projects may permit PIs and Users to install or use software or data on public cloud providers that falls under protected categories, including for example: International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR), Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Personally I Violations of this policy may result in the immediate removal of said software and/or data and deactivation of related projects, allocations, and user accounts. Data Retention -Unless agreements between PIs and public cloud providers specify otherwise (e.g., for a specific public dataset) data hosted in public cloud debits a project’s funding allocation. Therefore, you agree that you shall review these charges and take steps to migrate data from the cloud prior to the termination of your allocations. You acknowledge and understand that all data associated with an allocation will be removed from public cloud upon expiration of the project. CloudBank is not responsible for the ba+Unless agreements between PIs and public cloud providers specify otherwise (e.g., for a specific public dataset) data hosted in public cloud debits a project’s funding allocation. Therefore, as PI, you agree to review these charges and take steps to migrate data from the cloud, specifically that billed to the project via their Cloudbank award, prior to the termination of your allocations. You acknowledge and understand that all data associated with an allocation will be removed from public cloud upon exp User Support CloudBank users are encouraged to request assistance when necessary. All requests for support must be submitted by emailing help@cloudbank.org. @@ -117,8 +107,13 @@ Information regarding important CloudBank activities, including system availability and upgrades, training classes, allocation renewal notifications, and holiday consulting coverage may be communicated to the user community via the CloudBank user portal and CloudBank User News. Users are automatically subscribed to CloudBank User News. Users may unsubscribe from User News, but then must assume responsibility and outcomes for not receiving User News via email by finding the information in the appropriate lo-An acknowledgement of support from the CloudBank project and the National Science Foundation shall appear in any publication of material, whether copyrighted or not, that describes work which benefited from access to CloudBank resources. The acknowledgement is as follows: "Results presented in this paper were obtained using CloudBank, which is supported by the National Science Foundation under award #1925001." +An acknowledgement of support from the CloudBank project and the National Science Foundation shall appear in any publication of material, whether copyrighted or not, that describes work which benefited from access to CloudBank resources. Papers, presentations, and other publications that feature research that benefited from the Cloudbank resources, services or expertise should cite the following article:  +[1] Michael Norman, et.al. 2021. CloudBank: Managed Services to Simplify Cloud Access for Computer Science Research and Education. In Practice and +Experience in Advanced Research Computing (PEARC '21). Association for Computing Machinery, New York, NY, USA, Article 45, 1–4. +https://doi.org/10.1145/3437359.3465586 +The acknowledgement is as follows: "Results presented in this paper were obtained using CloudBank [1],  which is supported by the National Science Foundation under award #1925001." + Disclaimer of Warranties CloudBank and any associated services and any information, products or services therein are provided "as is" without warranty of any kind, either express or implied, including without limitation, the implied warranties of merchantability, fitness for use of a particular purpose, or noninfringement.